Frequently Asked Questions (FAQs)
We specialize in exquisite gold and silver jewelry, including pieces studded with high-quality diamonds. Our collection features rings, bracelets, and more, designed for every occasion and in varios colors such as White Gold, Gold, Rose Gold and Silver.
Our jewelry is meticulously crafted in India, known for its rich heritage of jewelry craftsmanship.
Yes, all our diamond jewelry features ethically sourced, high-quality diamonds that are IGI certified to ensure their authenticity and value. You will aslo get a certificate for it as well as for the purity of Metal.
We offer nationwide free shipping across United States and Canada. We also provide tracking details so you can follow your package’s journey.
Delivery typically takes 2 business weeks. However, customized or made-to-order pieces may take additional time.
Yes, we offer free shipping on every order irrespective of amount. Please check our website for the latest shipping promotions.
We accept major credit and debit cards and other secure online payment methods.
If you need to change or cancel your order, please contact our customer support as soon as possible. We’ll do our best to accommodate your request, but please note that orders are processed quickly, and changes may not be possible once the order has been shipped.
Once your order is shipped, we will send you a tracking number via email. You can use it to monitor your package via Track My Order.
We accept returns on unworn jewelry within 7 days of delivery. The item must be in its original condition and packaging. Customized items may not be eligible for return.
To start the process, contact us at support@silvify.net with your order details. We’ll guide you through the steps.
- Store your jewelry in a dry, secure place.
- Avoid exposure to water, chemicals, and extreme temperatures.
- Clean your jewelry gently with a soft cloth. For diamond pieces, professional cleaning is recommended periodically.
Absolutely. We are committed to ethical practices and ensure all our diamonds and metals are sourced responsibly.
You can contact us at support@silvify.net. Our support team is available from Mon-Fri 9 a.m. – 7 p.m. IST.
Currently, we operate exclusively online to bring you the best prices and convenience.